Customer Satisfaction Index Based on a 4-Point Scale
"Indepak is an outstanding supplier. I never worry about any of my product needs. They have been very responsive to change, i.e. Quality feedback from audits, artwork changes etc. The whole Indepak team is very open. They are proactive at providing advance warning of any potential issues."
– Indepak Annual Customer Satisfaction Survey
"We really appreciate how the entire Indepak team has helped us with our processing challenges. It is very comforting to know that we have a supplier who is willing to “Go the extra mile” to help out their customer. This is truly the sign of a “World Class Operation”.
– Indepak Annual Customer Satisfaction Survey
"Indepak has set a very high standard for themselves, thus it’s hard to select ‘exceeds’ expectations because the standard is so high. We’re spoiled and expect it all of the time. I am nearly always very satisfied with results in every area."
– Purdy
“Indepak personnel will do anything necessary to support the Quality and Environmental Management Systems and keep the business running.”
– Joe Koretzky, UL Lead ISO Auditor
“Everyone at Indepak is very professional and easy to work with. My four and a half years working with them has been great. I would recommend them to anyone wanting to work with a great group for thermoforming.”
– Indepak Annual Customer Satisfaction Survey
“Your staff from initial ordering to shipping was awesome. Appreciate your professional staff and great product.”
– Les in Canada
“Great Customer Service ! Nothing to complain.”
– Thomas in Germany
“Julie Alexander has been one of the best Customer Service Representative that I have ever worked with. All the Staff has always been helpful and accommodating to our ups and downs.”
